YOUR INFORMATION
Privacy
policy.
This policy explains how Wright Scaffolding handles information submitted through this website.
1. Who is responsible for your information?
Wright Scaffolding is responsible for personal information collected through this website.
If you have a question about your information or want to exercise a data-protection right, call us on 07815 416057.
2. Information we collect
When you complete the website’s quote form, we may collect:
- your name;
- your telephone number;
- your email address;
- the location of the proposed job; and
- information you provide about your project or enquiry.
Please do not submit sensitive personal information through the quote form unless it is genuinely necessary for your enquiry.
3. How we use your information
We use information submitted through the quote form to:
- read and assess your enquiry;
- contact you about the requested scaffolding work;
- request further details where necessary;
- prepare or discuss a quotation; and
- maintain appropriate records of our communication.
We do not use quote-form information to send unrelated marketing messages unless you have separately agreed to receive them.
4. Our lawful basis
We process your information because it is necessary to take steps at your request before potentially entering into a contract, such as reviewing your enquiry and preparing a quotation.
We may also process limited information where necessary for our legitimate interests in responding to enquiries, operating the business and maintaining appropriate business records, provided those interests do not override your rights.
5. Sharing your information
We do not sell your personal information.
Information may be handled by trusted service providers that support the operation of our website, email or business systems. These providers may process information only as required to provide their services.
We may also disclose information where required by law, a court order or a relevant regulatory or law-enforcement authority.
6. How long we keep your information
If your enquiry does not result in work, we will normally keep the enquiry for no longer than 12 months after our last communication, unless there is a legal or legitimate reason to retain it for longer.
If your enquiry becomes a customer project, relevant information may be retained for longer as part of our contractual, financial, safety and legal records.
7. Keeping information secure
We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.
8. International transfers
Some website, hosting or communications providers may process information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure that appropriate legal safeguards are used to protect the information.
9. Your data-protection rights
Depending on the circumstances, you may have the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to erase your information;
- ask us to restrict how your information is used;
- object to certain uses of your information; and
- receive certain information in a portable format.
You have the right to object to processing based on legitimate interests.
These rights are not absolute and may depend on why we hold the information. To make a request, call 07815 416057.
10. Complaints
Please contact Wright Scaffolding first if you have concerns about how your information has been handled.
You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator. Information about making a complaint is available at ico.org.uk .
11. Changes to this policy
We may update this privacy policy if our website, business practices or legal obligations change. The latest version will be published on this page.
Last updated
25 August 2026